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Frelan Hardware Leveraged OCR Engine
and Boomi for Automated Order Processing

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Client Overview

Founded in 1973, Frelan Hardware Ltd is one of the UK’s leading suppliers of ironmongery products for builders, timber merchants, architectural ironmongers, and DIY retailers. The company offers a wide range of high-quality hardware products for both domestic and commercial applications. With a strong reputation for reliability and competitive pricing, Frelan continues to expand its operations while maintaining efficient order fulfilment and customer service processes.

Business Objective

Frelan Hardware Ltd aimed to modernize its order processing operations by eliminating manual data entry and automating the entire purchase order workflow. The company wanted to extract order data from customer emails, validate pricing against its internal MySQL database, and automatically submit verified orders into its ERP system. By implementing automation, Frelan sought to reduce human errors, improve processing speed, and create a scalable system capable of handling large volumes of orders from multiple customers with different document formats.

Industry

Distribution

Platform

Boomi

Service

Intelligent Document Processing

Want to automate document-heavy order processing and eliminate manual data entry? NeosAlpha helps manufacturers and distributors streamline operations using OCR-driven automation and Boomi integration solutions.

Explore our Boomi Integration Services

Results

Significant Accuracy Improvement

Automation eliminated manual data entry errors and improved the reliability of order processing.

Faster Order Processing

Automated extraction and validation drastically reduced the time required to process incoming orders.

Operational Cost Savings

The reduction in manual workload allowed the operations team to focus on higher-value activities.

Scalable Order Processing System

The automated workflow enabled Frelan to process bulk orders efficiently regardless of document format.

Technology Stack

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