UK-Based NGO Organisation Untwined Their
Data Complexities and Improved Data Readiness
Client Overview
Our client is one of the UK’s prominent non-government organisations with a workforce of over 500 employees, supporting underprivileged communities through various welfare initiatives. Alongside permanent employees, the NGO also engaged volunteers for project-based roles. Managing recruitment, payroll, pensions, training, and compliance required seamless coordination across multiple business systems. People data was consumed and updated by several independent platforms, creating increasing complexity and governance challenges.
Business Objective
The organisation aimed to effectively govern and manage people data across all systems and establish a trusted single source of truth. The objective was to consolidate core personnel data attributes, including identity, contact information, payroll, pension details, and assignments. Additionally, they wanted to create a reliable clerical data repository that could support publishing to a public-facing NGO register.
Industry
Non-Profit / NGO
Platform
Boomi
Service
Master Data Management
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Single Reliable Source of Truth
The organisation achieved a de-duplicated and governed repository of person data, improving trust and consistency across business functions.
Improved Pension Data Accuracy
Enhanced data quality significantly reduced internal support tickets related to pension discrepancies.
Efficient Compliance Management
Centralised and accurate records enabled more effective tracking of mandatory employee training and compliance requirements.
Seamless Recruitment and Onboarding
Duplicate records were eliminated during volunteer-to-employee transitions, ensuring smooth onboarding and improved operational efficiency.
Technology Stack
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