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Amazon SP-API & Microsoft Dynamics
Integration for Karo Healthcare

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Client Overview

Karo Healthcare is a leading European healthcare company that manufactures and commercializes over-the-counter (OTC) products and prescription medicines. With a product portfolio of 350+ SKUs sold across 90+ countries, they leverage Amazon as their primary e-commerce channel to serve customers in the US, UK, and Europe.

Business Objective

As part of their digital commerce transformation, the client aimed to streamline order processing by automating the synchronization of sales data from Amazon marketplaces into their Microsoft Dynamics ERP. They needed a cost-effective, scalable solution that would eliminate manual effort, improve accuracy, and support future integration extensions for returns, refunds, and analytics.

Industry

Healthcare

Platform

Azure

Service

Azure Integration

Looking to streamline e-commerce operations by integrating marketplaces like Amazon with your ERP? Connect with us to explore how Azure Integration Services and SP-API can automate your order workflows while keeping you ready for scale.

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Results

Automated Order Sync

Enabled automated, near real-time order sync from Amazon marketplaces to Microsoft Dynamics

Improved Order Visibility

Business users gained SKU-level visibility into Amazon sales orders

Scalable Foundation

Built a reusable and extensible integration framework for future enhancements

Technology Stack

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